Terms of Service

Last updated: August 10, 2026

These Terms of Service ("Terms") govern your use of the Velzra website at velzra.shop ("Site") and any purchase made through it. By using the Site or placing an order, you agree to these Terms.

1. About Velzra

Velzra is an online store selling watches, bags, eyewear and accessories. You can reach us at business@velzra.shop.

2. Eligibility

You must be at least 18 years old, or have a parent or guardian's permission, to place an order on the Site.

3. Products and pricing

• All prices are listed in US Dollars unless stated otherwise and may change without prior notice.
• We make reasonable efforts to display product details accurately, but colors and finishes may vary slightly from what's shown on screen.
• We reserve the right to limit quantities and to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

4. Orders and payment

When you place an order, you're making an offer to buy the selected products. An order is only confirmed once you receive a confirmation from us. Payment must be received in full before an order is dispatched.

5. Shipping

Estimated dispatch and delivery times are provided for guidance only and are not guaranteed. Risk of loss passes to you once an order has been handed to the shipping carrier.

6. Returns and refunds

Returns, exchanges and refunds are governed by our Refund Policy, which forms part of these Terms.

7. Account and conduct

You agree to provide accurate information when contacting us or placing an order, and not to use the Site for any unlawful purpose, to interfere with its operation, or to attempt unauthorized access to our systems.

8. Intellectual property

All content on the Site — including the Velzra name, logo, product designs, text and graphics — belongs to Velzra or its licensors and may not be copied or reused without written permission.

9. Limitation of liability

To the extent permitted by law, Velzra is not liable for any indirect, incidental or consequential damages arising from your use of the Site or a product purchased through it. Our total liability for any claim is limited to the amount you paid for the relevant order.

10. Changes to these Terms

We may update these Terms from time to time. Changes take effect once posted on this page, so please check back periodically.

11. Contact

Questions about these Terms can be sent to business@velzra.shop.